COVID SURGE IMPACT ALLIANCE (CSIA)

Taaj Khan Md

COVID SURGE IMPACT ALLIANCE (CSIA) is an alliance of 20 stakeholders, which includes NGOs, corporates and industry associations to coordinate COVID relief; has a 24X7 helpline to support patients; and has over 500 volunteers working to combat the surge of COVID-19 cases.

Powered by Surge Impact Foundation (SIF), it provides three key services; an organized, easy to use web app with real-time and verified data at www.covidhelphyd.in; an emergency bed helpline which is supported by HRH Technologies 040-67419503; and, a one-to-one personalised patient request management system with 24*7 helpline no +91 83673 74231 which is powered by Surge Impact Foundation.

CSIA began working on 21st April and within a month, it has, with the help of over 500 volunteers, processed over 4236 COVID-19 cases of which 1987 were for plasma, 1312 for hospital beds, 627 requiring medication, 532 needing oxygen and 392 cases needing other help like food delivery, doctor consultations, last rites etc. The alliance made 100+ calls daily to verify resources availability and credibility for Oxygen cylinder, concentrators, medicines etc. CSIA was able to provide support in terms of verified resources of medical needs and direct aid to nearly 1500 cases.

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