Vikalp Sahni

Sindhu Kashyap
Eka Care

Vikalp Sahni, Goibibo’s founding member and its former CTO, had bid adieu to the company in July last year. But his work in the healthcare sector had begun much earlier than when he announced his exit. In March 2020, when the COVID-19 pandemic reached India’s shores, Vikalp felt that contact tracing was going to be important. That was when his colleague, Rahul Goyal, suggested the use of GPS for contract tracing.

While the duo was ideating on this, the government was focused on building an app for the same purpose – Corona Kavach. Simultaneously, Vikalp and Rahul, with the help of developers from Goibibo, first built the rudimentary Aarogya Setu app with GPS and soon improvised it to use Bluetooth.

They built the PoC in two days and showed Deep Kalra, CEO of MakeMyTrip, the prototype of the app that could help in contract tracing. Deep, in turn, shared the idea and the prototype with NITI Aayog, who facilitated the further development of Aarogya Setu.

It was during this time that Vikalp realised that the healthcare infrastructure in India needed a lot of tech upgradation and digitisation. During his sabbatical, while Vikalp was looking to start up in the fields of blockchain and corporate travel, healthcare hit a deeper chord. It led him to start Eka Care, which now gives 24x7 free consultation to COVID-19 patients.

The platform has already onboarded 250 doctors, of which over 100 are now serving COVID-19 patients voluntarily. The platform enables patients and doctors to connect on a 24x7 basis. Eka Care has three flows to facilitate the engagement.

  1. Doctor-led: Doctors, once onboarded, can run clinic operations and patient engagements, including teleconsultation, on Eka Care. The interface is simple to use whereby care seekers just need to add their phone numbers to avail the facilities.
  2. Lab-led: The team has partner labs that are reaching out to their customers by delivering reports using Eka Care. The reports are stored in the cloud within the private health repository of the care seeker. This integrated experience allows the lab, the doctor, and the care seeker to exchange relevant document with consent.
  3. Patient Led: “Many patients are directly reaching out to us, especially for COVID-19 consultation. We have 24x7 availability of our Covid Specialist doctors. These are our COVID-19 warriors, and just three days after the launch, we are serving more than 500 care seekers every day through this channel alone,” adds Vikalp.

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